Posted on March 21, 2023
How do I find out if there is a recall or service bulletin on my car?
If your vehicle is subject to a recall, Kia Motors will send you a notification letter by mail. Additionally, you can contact one of our service advisors for assistance or visit the recall page on the Kia Canada website. By entering your car's VIN, you can check for any active recalls related to your vehicle.
Where can I find information regarding Kia vehicle recalls? Any Kia vehicle recall or product update information can be found on the Kia Canada website or by asking Mississauga Kia's service department. Your Vehicle Identification Number will be required to check for any recalls. If you ever move, please let Kia Canada know your new address, so we can ensure you receive any future recall notices.
When I have to stop quickly, my anti-lock brakes vibrate or pulsate. Is there something wrong with them? Feeling your brakes vibrate or pulsate during a sudden stop is no cause for concern—this is exactly how the anti-lock braking system (ABS) is designed to work. In vehicles without ABS, hard braking can often lead to one or more wheels locking up, depending on factors like speed and road conditions.
On a car with ABS, your foot should remain firmly on the brake pedal, allowing the system to automatically pump the brakes. The vibrating and pulsating you feel is the on/off pressure of the automated pumping of the brakes. You should manually pump the brakes on a car without ABS to prevent wheel lockup.
Does using air conditioning affect my fuel economy? In slow driving or in traffic, your vehicle will consume more fuel with the A/C on. However, it has been proven that if you are travelling at highway speeds (80 km/h or higher), driving with the A/C off and the windows down increases drag to the point of actually increasing your fuel consumption. For maximum fuel efficiency, save air conditioning for the highway.
If I get work done at another service centre am I still covered under warranty?
Yes, if the work is done at another certified Kia dealership, your warranty remains fully intact. However, if the service is performed at a different service center using aftermarket parts, the warranty will be voided. If they use genuine OEM Kia parts, your warranty will still be valid, but you must retain the receipts as proof in case of any issues. Be sure to consult your warranty guide and owner's manual for warranty details specific to your model.
Why does my car pull to the left? It could be a number of things, your alignment is probably off due to either low tire pressure, brake binding, a weak suspension spring or shock absorber or even simply hitting a curb or pothole may have misaligned the wheel. In order to correct your alignment, you will need to come in for a service appointment.
How do I obtain information on the fuel economy ratings for my vehicle? For more information, visit the Natural Resources Canada website. Keep in mind that the listed ratings are meant for comparing different models to assess their relative fuel efficiency. These ratings are based on laboratory testing, so your actual fuel economy may differ. The website also provides details on various factors that can influence your vehicle's real-world fuel consumption.
I've lost my owner's manual. How can I get a new one? Most recent owner's manuals are still available. They can be ordered and purchased for a reasonable cost through our Parts Department.
Do you offer a shuttle service? Yes, we do. Our shuttle runs from 8 am to 5 pm and go as far north as Derry Road, as far east as Dixie Road, west to the Third Line, and south to Lakeshore Road.
Categories: Kia